Shipping & Returns

Shipping & Returns

Shipping Policy

At Squishy World, we work hard to get your order to you as quickly as possible.

  • Free Shipping: We offer free shipping on all orders.

  • Processing Time: Orders are typically processed within 1–3 business days.

  • Delivery Time: Most orders arrive within 5–10 business days, depending on your location.

  • Order Tracking: Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.

  • Shipping Delays: While we strive to meet all delivery estimates, occasional delays may occur due to high order volumes, weather conditions, or carrier-related issues.

Returns & Refunds

Your satisfaction is important to us. If you are not completely happy with your purchase, we offer a straightforward return process.

Return Eligibility

  • Returns must be requested within 14 days of receiving your order.

  • Items must be unused, in their original condition, and in the original packaging.

  • Proof of purchase may be required.

How to Start a Return

To initiate a return, please contact our customer support team with your order details. If your return is approved, we will provide instructions on how to send your item back.

Refunds

  • Refunds are processed after the returned item has been received and inspected.

  • Approved refunds will be issued to the original payment method within 5–10 business days.

  • Depending on your bank or payment provider, additional processing time may apply before the refund appears in your account.

Non-Refundable Costs

  • Original shipping charges are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately with photos of the issue. We will work quickly to resolve the problem with a replacement or refund when appropriate.

If you have any questions regarding shipping or returns, please contact our support team and we will be happy to assist you.